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Department of Public Service
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You may receive government services without being registered to vote.
My Mailing Address is different from the address above
Complaint Details
Service Type:
<No Category>
Broadband Internet
Cellular/Wireless Telephone
CLEC / LEC - Local Telephone
Distributed Energy Resources
Electric
Gas
Non-Jurisdictional
Payphone/COCOT vendor
Pre-paid Calling Card
Reseller of Toll Service
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Utility:
BridgeCom International Ltd.
Broadview Networks
Cablevision Lightpath LLC f/k/a Cablevision Lightpath Inc.
Charter Communications
Citizens Communications (ILEC)
Citizens Telecommunications Co. of New York
Frontier Communications of AuSable Valley
Frontier Communications of NY/aka Highland Tel
Frontier Communications of Rochester Inc.
Frontier Communications of Seneca-Gorham Inc.
Frontier Communications of Sylvan Lake Inc.
Frontier Telephone Of Rochester Inc.
IDT America Corp.
Intermedia Communications Inc.
Matrix Telecom Inc Dba Trinsic Comm. Dba Excel Tele. Dba Vartec Telecom.
MCI
MCImetro Access Transmission Services Inc.
Metropolitan Telecommunications
MFS Intelenet of N.Y.
MFS Telephone of New York Inc.
Ogden Telephone
Spectrum - Telephone
Sprint Communications
Trinsic Dba Matrix Telecom Inc Dba Excel Tele. Dba Vartec Telecom.
VarTec Telecom Inc.Dba Trinsic Dba Matrix Telecom Inc Dba Excel Tele.
Verizon Communications (lec)
Verizon Digital Voice
Xyz Utility (Test)
Other
Enter utility name, address and telephone number*:
Is this the utility that bills you for service each month?
Yes
No
*If no, please type the name of the utility you receive your monthly bill from
*Please enter the account number as it appears on your bill.
Is this service for your home or business?
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Business
Have you contacted us in the past for assistance?
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No
Enter Your Case Number*:
*What is the problem you are experiencing?
*What resolution are you seeking?
*What resolution did they offer to you?
Disputed Amount:
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Complaint Verification
You are:
If you are complaining for a business, the business name is:
Your address is:
, NY
The Utility you have a complaint about is:
The Utility you receive your monthly bill from:
You have also provided your account number:
You have given your phone number as:
You have provided a daytime reach phone number of:
You provided us with your email address:
What is the problem you are experiencing?
What resolution are you seeking?
What resolution did they offer to you?
If the above information is correct, you may now attach file(s) that contain any documentation associated with this complaint. After adding file(s) press the 'Upload Files' button. Finally press the 'Submit button below to process your complaint. If you wish to make corrections to the above information, please use the 'Return' button. Please keep attachments to less then 15 MB.
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