Citizen Survey

Question Title

* 1. Have you used our services in the last year?

Yes

No

Question Title

* 2. Was your call answered promptly?

Yes

No

If no, please specify how we did not meet your expectations

Question Title

* 3. Was the call taker courteous and helpful?

Yes

No

If no, please specify how we did not meet your expectations

Question Title

* 4. Was your call handled in a professional manner?

Yes

No

If no, please specify how we did not meet your expectations

Question Title

* 5. How satisfied were you with the service provided by the 911 center

Extremely Satisfied

Satisfied

Dissatisfied

If dissatisfied, please specify how we did not meet your expectations

Question Title

* 6. Please provide any recommendations or suggestions for improvements

Question Title

* 7. If you would like feedback from your survey, please provide your full name and contact number, along with any relevant information regarding your call for service.