Behavioral Health Community Survey

If you have questions about this survey, please contact Shereen Cabrera Bentley, Deputy Director of the Bureau of Behavioral Health, at scabrera@howardcountymd.gov.

Question Title

* 1. What word(s) come to mind when you see the term "Behavioral Health?"

Question Title

* 2. Have you used any of the following behavioral health services provided by the Howard County Health Department within the past year?

Criminal Justice Support Services
Harm Reduction Services
Opioid Overdose Response Services
Peer Support Services
Resource/Linkage to Care Services
Youth Family Support Services
Other Howard County Health Department behavioral health services

Yes

Question Title

* 3. Please rate the following Behavioral Health Services that you used in the past twelve (12) months?
Skip if you did not use any services.

	Completely Dissatisfied	Somewhat Dissatisfied	Neither Satisfied Nor Dissatisfied	Somewhat Satisfied	Completely Satisfied	N/A
Criminal Justice Support Services	Criminal Justice Support Services Completely Dissatisfied	Criminal Justice Support Services Somewhat Dissatisfied	Criminal Justice Support Services Neither Satisfied Nor Dissatisfied	Criminal Justice Support Services Somewhat Satisfied	Criminal Justice Support Services Completely Satisfied	Criminal Justice Support Services N/A
Harm Reduction Services	Harm Reduction Services Completely Dissatisfied	Harm Reduction Services Somewhat Dissatisfied	Harm Reduction Services Neither Satisfied Nor Dissatisfied	Harm Reduction Services Somewhat Satisfied	Harm Reduction Services Completely Satisfied	Harm Reduction Services N/A
Opioid Overdose Response Services	Opioid Overdose Response Services Completely Dissatisfied	Opioid Overdose Response Services Somewhat Dissatisfied	Opioid Overdose Response Services Neither Satisfied Nor Dissatisfied	Opioid Overdose Response Services Somewhat Satisfied	Opioid Overdose Response Services Completely Satisfied	Opioid Overdose Response Services N/A
Peer Support Services	Peer Support Services Completely Dissatisfied	Peer Support Services Somewhat Dissatisfied	Peer Support Services Neither Satisfied Nor Dissatisfied	Peer Support Services Somewhat Satisfied	Peer Support Services Completely Satisfied	Peer Support Services N/A
Resource/ Linkage to Care Services	Resource/ Linkage to Care Services Completely Dissatisfied	Resource/ Linkage to Care Services Somewhat Dissatisfied	Resource/ Linkage to Care Services Neither Satisfied Nor Dissatisfied	Resource/ Linkage to Care Services Somewhat Satisfied	Resource/ Linkage to Care Services Completely Satisfied	Resource/ Linkage to Care Services N/A
Youth/ Family Support Services	Youth/ Family Support Services Completely Dissatisfied	Youth/ Family Support Services Somewhat Dissatisfied	Youth/ Family Support Services Neither Satisfied Nor Dissatisfied	Youth/ Family Support Services Somewhat Satisfied	Youth/ Family Support Services Completely Satisfied	Youth/ Family Support Services N/A
Other (please specify below)	Other (please specify below) Completely Dissatisfied	Other (please specify below) Somewhat Dissatisfied	Other (please specify below) Neither Satisfied Nor Dissatisfied	Other (please specify below) Somewhat Satisfied	Other (please specify below) Completely Satisfied	Other (please specify below) N/A

Other service(s):

Question Title

* 4. What could be improved? (Select all that apply)

Difficulty accessing services (hours, transportation, etc.)

Long wait times for appointments

Hard to find information on what services are offered

Lack of awareness of services

Services did not meet my needs

Poor customer service/treatment

Language barriers

Insurance/cost issues

Other (please specify)

Question Title

* 5. Are you interested in seeking Behavioral Health services but found it hard to do so?

Yes

If yes, which service(s) are of interest to you?

Question Title

* 6. If you found it hard to seek Behavioral Health services, what was the main reason?

I am afraid to seek help.

I do not know where to go or who to contact.

I do not have transportation.

I do not have money.

I do not have Health Insurance.

I do not have childcare.

I do not have a phone.

Other (please specify)

Question Title

* 7. What additional Behavioral Health services should the Health Department consider offering? Please state the reason(s) for your suggestion.

Question Title

* 8. Where have you seen information related to Behavioral Health services offered by the Health Department?
Select all that apply.

Community flyer/ poster

Email blast

Social Media

YouTube

I have not seen any information

Other (please specify)

Question Title

* 9. If you have seen any of our Behavioral Health information, please rate the frequency of our communication.

Adequate

Too much

Too little

N/A

Adequate

Too much

Too little

N/A

If you rated "too much" or "too little," please explain.

Question Title

* 10. If you have seen any of our Behavioral Health information, was it easy to understand?

Yes

If no, please indicate which information you are referring to and where you saw it.

Question Title

* 11. How did you hear about this survey?

Facebook

Instagram

Twitter

County website

Flyer/brochure

Word of mouth

Other (please specify)

Question Title

* 12. What is your preferred method of receiving information about behavioral health services and resources? (Select all that apply)

Phone call

Text message

Social media (Facebook, Twitter)

Flyers/brochures

Website

Other (please specify)

Question Title

* 13. How could the Bureau of Behavioral Health improve engagement with residents?
Select all that apply.

Increased Social Media messages

Increased webinars

Increased YouTube highlight videos

Resource Fair/ Community Service

Open house

Other (please specify)

Question Title

* 14. How likely are you to recommend Howard County Health Department behavioral health services to others?

Very unlikely

Unlikely

Neither likely nor unlikely

Likely

Very likely

Question Title

* 15. In which age group do you belong?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

I prefer not to say

Behavioral Health Community Survey

Question Title

* 1. What word(s) come to mind when you see the term "Behavioral Health?"

Question Title

Question Title

* 3. Please rate the following Behavioral Health Services that you used in the past twelve (12) months?Skip if you did not use any services.

Question Title

* 4. What could be improved? (Select all that apply)

Question Title

* 5. Are you interested in seeking Behavioral Health services but found it hard to do so?

Question Title

* 6. If you found it hard to seek Behavioral Health services, what was the main reason?

Question Title

* 7. What additional Behavioral Health services should the Health Department consider offering? Please state the reason(s) for your suggestion.

Question Title

* 8. Where have you seen information related to Behavioral Health services offered by the Health Department?Select all that apply.

Question Title

* 9. If you have seen any of our Behavioral Health information, please rate the frequency of our communication.

Question Title

* 10. If you have seen any of our Behavioral Health information, was it easy to understand?

Question Title

* 11. How did you hear about this survey?

Question Title

* 12. What is your preferred method of receiving information about behavioral health services and resources? (Select all that apply)

Question Title

* 13. How could the Bureau of Behavioral Health improve engagement with residents?Select all that apply.

Question Title

* 14. How likely are you to recommend Howard County Health Department behavioral health services to others?

Question Title

* 15. In which age group do you belong?

Question Title

* 16. Please share any additional feedback or suggestions for improving Behavioral Health services.

* 3. Please rate the following Behavioral Health Services that you used in the past twelve (12) months?
Skip if you did not use any services.

* 8. Where have you seen information related to Behavioral Health services offered by the Health Department?
Select all that apply.

* 13. How could the Bureau of Behavioral Health improve engagement with residents?
Select all that apply.