Library Program Coordinator

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Library Program Coordinator

Salary

$107,418.84 - $137,426.04 Annually

Location

Santa Clara CA 95054, CA

Job Type

Full-Time

Job Number

21-22-534

Department

Library

Opening Date

04/05/2022

Closing Date

4/20/2022 4:00 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

5

Description

The Department:  
The Library Department has positioned itself as a dynamic community hub committed to the values of diversity, equity, and inclusion., Through this lens, the Department provide access to information, literacy resources, educational and recreational programming for all ages, and civic engagement opportunities to the Santa Clara community. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services.

The Position: 
This is a supervisory position for the Library Department that oversees the day to day operations of the Northside Branch Library and serves as a member of the Library Management Team contributing to the overall collaborative operations and decision making for the system. The successful candidate will possess the ability to:

  • Plans, develops, coordinates, and evaluates programs, services and projects for the Northside Branch Library,
  • Hire, train, lead and supervise various staff including Librarians, other Library staff and volunteers, 
  • Envision, evaluate and execute library services through a diversity, equity, and inclusion lens
  • Collaborate across multiple divisions and departments, 
  • Manage multiple timelines and track response due dates,
  • Act as a liaison between community programs, services and community members,
  • Present various reports and presentations for public meetings, 
  • Establish and maintain relationships with key stakeholders, the general public, and other governmental representatives,
  • Provide full range of reference and informational services offered at location,
  • Evaluate, select, and solicit new and existing materials for selection and de-selection to the collection
  • Analyze data and budget trends and themes,
  • Communicate clearly verbally and in writing, 
  • Manage information in a detailed and organized manner
Incumbents in this position will need to be collaborative, innovative, enthusiastic individuals with great interpersonal skills to deliver high quality services that meet the community's needs. This position requires strong leadership skills, considerable initiative, possess a high capacity to meet work demands, and independence in making judgment to assist in leading strategic department initiatives.

The Library Program Coordinator is the supervisory level classification in the Librarian series. This class is part of the Library Management Team and is responsible for coordinating activities, collections, and/or computer services, and assigning, reviewing, and supervising the work of library staff at a branch library.

 This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  

Typical Duties

Duties may include, but are not limited, to the following:

Under general direction:

  • Schedules, trains, supervises, and evaluates staff and volunteers assigned to the program 
  • Plans, develops, coordinates, and evaluates program projects, services, and projects for patrons of all ages, coordinates with other library divisions
  • Coordinates and schedules work of library staff and coordinates unit projects 
  • Works with employees to improve performance by setting individual and team goals 
  • Participates in the selection of personnel 
  • Fosters an environment of teamwork within the division and throughout the library 
  • Plans and conducts regular staff and/or committee meetings 
  • Resolves conflict among team members 
  • Participates in the development and implementation of library goals and objectives, budgets, policies and procedures, and interprets them to the staff and public 
  • Evaluates, selects, and solicits new and existing materials for selection and de-selection to the collection and assists with classification 
  • Develops policies and procedures to maintain the collection and provide effective service 
  • Represents the library and participates in local and professional associations, groups, organizations, committees, and meetings
  • Supervises provision of a full range of reference and information services to patrons of all ages
  • Performs reference and reader's advisory, cataloging, collection development, and programming for library patrons of all ages
  • Participates actively and personally in story hour and school visits
  • Analyzes library operational procedures and makes recommendations for improvement
  • Maintains records and prepares reports, computer data, special studies, and correspondence
  • Prepares publicity, displays and bibliographies
  • Assists with the classification and cataloging of materials
  • Ensures consistency of service standards
  • Assists in the preparation, submittal, and administration of the annual department budget
  • Selects, organizes, and preserves print and non-print materials related to the Santa Clara local history
  • Coordinates the digitization of photographs and other archival material
  • Performs other related duties as assigned


Minimum Qualifications

Education and Experience:  

  • Possession of a Master’s Degree in Library/Information Science from a college or university accredited by the American Library Association; and
  • Three (3) years of increasingly responsible professional library experience, two (2) years of which must have been performing duties similar to a Librarian I for the City of Santa Clara. 
Desirable Qualifications:  
Experience supervising professional, paraprofessional, page, or volunteer staff, scheduling staff and coordinating the work of others, and /or managing a significant project

License/Certifications:  
Possession of a valid California Class C driver's license is required at time of appointment and for the duration of employment.

Other Requirements:  
  • Must be able to perform all the essential functions of the job assignment.
  • May be required to work evenings and weekends. 

CONFLICT OF INTEREST  
Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100.  

 
Meeting the minimum qualifications does not guarantee admittance into the examination process.  Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test.  Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 
PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.


Knowledge, Skills, and Abilities

Knowledge of:  

  • Public library principles, organization, objectives, trends, materials, services, and practices 

  • Standard reference sources, interviewing techniques, strategies, and tools, classic and popular literature, current publishing trends, and current developments in service delivery 

  • Community information and recreation needs for library materials 

  • Budgeting procedures, accounting practices, and computerized financial systems 

  • Computerized bibliographic databases and searching techniques, online public access catalogs, and integrated library systems 

  • Adult, young adult, and children literature and materials 

  • Principles of selection, de-selection, and evaluation of library collections 

  • Principles and practices of supervision, team building and participative management 

  • Publishers and vendors of library materials in varied formats 

  • Resources and strategies for performing difficult reference and research work 

  • Office safety practices, procedures, and standards 

  

Ability to:  

  • Develop and apply library policies and procedures and other professional knowledge to the practical problems of the position 

  • Analyze and respond to community interests and concerns regarding library collections and services 

  • Plan and create library programming and promotional materials 

  • Learn and utilize computer applications and systems in a library setting 

  • Troubleshoot routine technology problems, and recognize and report complex problems to the appropriate staff member 

  • Effectively handle multiple priorities, organize workload and meet strict deadlines 

  • Respond to requests and inquiries from the general public in a tactful, courteous, and effective way 

  • Exercise independent and sound judgment, particularly in stressful situations 

  • Supervise, train, assign, evaluate, and lead the work of  professional, paraprofessional, page, and volunteer staff 

  • Maintain confidentiality regarding sensitive information 

  • Communicate effectively, both orally and in writing 

  • Establish and maintain cooperative working relationships with those contacted in the course of work, including the general public 

  • Work in a team-based environment and achieve common goals 

  • Exercise tact and maintain poise in resolving disputes and differences arising with the public and employees 

  • Bend, stoop, reach, carry, crawl, climb and lift up to 25 pounds of static weight as necessary to perform assigned duties 

  • Walk or stand for extended periods of time 



Additional Information:  

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”)  To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  Applications must be submitted by the filing deadline of Wednesday, April 20, 2022 at 4:00 PM.  


The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.  


City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8
Employees Association
 
This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2023. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change.
 Retirement:
  • Membership in the California Public Employees Retirement System (CalPERS)
    • Classic Employees: 2.7% @ age 55 formula – employee pays 8.00% of gross pay, minus $61 bi-weekly
    • New Employees: 2.0% @ age 62 formula – employee pays 7.00% of gross pay
  • Medicare and Social Security (FICA)
    • Employee pays 6.20% up to $9,932.40 (Social Security) and 1.45% (Medicare) of gross pay
Health Insurance:
  • City contribution up to $2,138.15 (90% of Kaiser Family)/month, based on enrollment in a CalPERS health plan
  • Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis
  • The City’s contribution is prorated based on scheduled hours for part time employees
  • Coverage is effective the first of the month after date of hire
  • If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash
  • Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and proof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month.
  • Employees hired before 1/1/2022 are eligible for $479.09/month of the City’s health contribution, even if they opt-out of City-offered health insurance. Employees hired before 1/1/2022 can receive an additional $467.77/month if they provide annual attestation and proof of alternative required coverage for themselves and their tax family, if applicable. Contact Human Resources for more details
Dental Insurance:
  • Choice of two Delta Dental plans; enrollment is mandatory
  • City pays lowest cost of employee only plan ($22.22 for 2023); additional cost is paid by employee
  • Coverage is effective on the first day of the month following three full calendar months of employment
Vision Insurance:
  • Choice of two VSP plans
  • City pays the lowest cost employee only plan ($9.00 for 2023); additional cost is paid by employee
  • Coverage is effective the first of the month after date of hire
Voluntary Employee Beneficiary Association (VEBA):
  • City contributes $50.00 a month toward employee's VEBA account. Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax)
  • If account balance is less than $2,000 upon separation, then account funds can be used immediately
Life Insurance:
  • City pays for $15,000 of Basic Life Insurance coverage. Employer premium is $2.87/month
  • Coverage is effective the first of the month after one calendar month of employment
  • Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children
State Disability Insurance (SDI):
  • 0.9% of gross pay; max deduction of $1,378.48 (includes PFL)
  • 7 day waiting period. Maximum benefit is $1,620/week for absences due to non-work related injuries/illnesses. Benefit is based on earned wages in a specific 12-month period
Paid Family Leave (PFL):
  • Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child
  • No waiting period. Minimum benefit is $50/week. Maximum benefit is $1,620/week. Benefit is based on past quarterly wages
Long Term Disability (LTD) Insurance:
  • Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month
  • City pays $.558/$100 of insured earnings
  • 30 calendar day waiting period
  • Coverage is effective the first of the month after one calendar month of employment
Deferred Compensation:
  • Voluntary plan through Nationwide Retirement Solutions
  • Employee may contribute up to the lesser of $22,500/year or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules. Employees over 50 years of age may contribute up to $30,000/year
Flexible Spending Account (IRS Section 125 Plan):
  • Employee may contribute up to $3050 per year in pre-tax dollars to a health care spending account
  • Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account
  • Employee may contribute up to $300 per month in pre-tax dollars to a commuter benefit plan
Vacation:
  • Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service
    • For 1 – 4 years of service: 10 days (80 hours)/year
    • For 5 – 9 years of service: 15 days (120 hours)/year
    • For 10 - 15 years of service: 21 days (168 hours)/year
    • For 16 - 20 years of service: 22 days (176 hours)/year
    • For 21+ years of service: 24 days (192 hours)/year
  • Maximum vacation accrual is 450 hours 
  • Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year
Sick Leave:
  • Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual
    • Up to 48 hours/year of accumulated sick leave may be used for family illness
    • Up to 40 hours/year of accumulated sick leave may be used for personal leave
  • Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation)
  • Partial sick leave payoff provision on retirement depending on years of service and sick leave cap (balance as of 01/01/2004 plus 1,500 hours)
Non-Management Leave:
  • 24 hours of non-management leave credited to employees each January 1st
    • New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year
    • New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year
    • Unused non-management leave may not be carried over from one calendar year to the next
Compensatory Time Off (CTO):
  • Employees may accrue CTO in lieu of overtime hours up to a maximum of 240 hour and 100 hours for Library & Fire Non-Sworn
  • 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st)
Holidays:
  • Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year)
Reimbursements/Allowances (for specific classifications):
  • Raingear: Up to $120 per fiscal year for eligible classifications
  • Safety Boots: Upt to $237 per fiscal year for eligible employees
  • Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details)
  • Tools: $500 per fiscal year reimbursement for Auto Foreperson classification
  • Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications
Bilingual Pay:
  • Certified bilingual employees are eligible for $55/bi-weekly bilingual pay
Night Differential Pay:
  • Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m.
  • All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00 a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m.
Standby Pay:
  • Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby
Tuition Reimbursement Program:
  • Up to $2,000 per fiscal year for tuition reimbursement. See CMD 26 for details
Employee Assistance Program:
  • Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year; City paid premium is $4.03/month
  • Appointments can be face-to-face appointments with an MHN network provider, phone appointments, or web- video appointments
  • Employees may call Managed Health Network (MHN) confidentially at 1-800-227-1060
Retiree Medical Reimbursement Program:
  • Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum.
  • Up to age 65, retirees are eligible for reimbursement up to $406/month in 2023 (amount adjusted annually)
  • After age 65, retirees are eligible for reimbursement up to $243/month in 2023 (amount adjusted annually)

01
Please select how you meet the minimum qualifications for the position:
  • I possess at least a Master's Degree in Library/Information Science from an American Library Association accredited library school AND at least three (3) years of increasingly responsible professional library experience with two (2) years of which performing similar to a Librarian I for the City of Santa Clara.
  • I do not possess the minimum qualifications for this position.
02
Please describe an initiative you led that required significant community engagement and the involvement of external partners, and the outcome.
03
Describe your experience and style when supervising and managing various professional and volunteer staff. Specify the years of experience, and how you have trained, supervised, and evaluated assigned staff for their work.
04
It is important that a library reflect and celebrate the broad range of experiences found in its community. Give an example of how you have incorporated diversity, equity, and inclusion in your professional or volunteer work.

Required Question

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City of Santa Clara
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1500 Warburton Ave.

Santa Clara, California, 95050
Phone
408-615-2080
Website
http://www.santaclaraca.gov
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