Temporary Education and Outreach Representative

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Temporary Education and Outreach Representative

Salary

$17.42 - $19.45 Hourly

Location

Boulder, CO

Job Type

Temporary

Job Number

2022-00528

Department

Open Space & Mountain Parks

Opening Date

02/09/2022

Closing Date

3/7/2022 10:04 AM Mountain

Description

The City of Boulder requires all employees to be vaccinated for COVID-19.  


The City of Boulder is a great place to live, work, grow and play.  


With over 300 miles of dedicated bikeways and more than 150 miles of hiking trails, Boulder values active lifestyles and access to nature. Forty-five thousand acres of land provide open space for parks and a green belt around the city. With world class restaurants, art and music venues, the City of Boulder values diverse culture.  


Respect is one of our five City Values (including Customer Service, Collaboration, Integrity and Innovation) and we are committed to equity, diversity and inclusion. We celebrate and support our differences across all spectrums, including but not limited to ethnicity, gender, age, disability, and sexuality. Through our focus on Racial Equity, our employee benefits, and the many programs and resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization.


Add your voice and talents to the City of Boulder and help us grow in service excellence for an inspired future. 


Overview of Role : 

The Education and Outreach (E&O) Representative fosters community connections to the outdoors. As a presence on the land, they welcome visitors; provide information and educational opportunities; monitor for safety; assist with emergencies; and encourage responsible recreation. They work at a variety of venues including the Chautauqua Ranger Cottage and community events, as well as on trails and at trailheads. This position specializes in initiating contacts with people in the Boulder community as well as those visiting from afar, helping to build understanding and deliver programs on OSMP’s diverse ecosystems, our response to climate change, and how we manage the land. The E&O Representative also assists with recreation, youth, wellness, accessible and bilingual programming, keeping an eye out for barriers to accessing the outdoors and working to reduce them. Their efforts help advance OSMP Master Plan outcomes and strategies. 


The starting pay for this position is $17.42, commensurate with experience.

 

Essential Job Duties and Responsibilities: 

  • Community Education and Outreach: Conducts education programs and provides 

    outreach across the OSMP system at trailheads and along trails, in classrooms, and at community events. Uses and tracks educational props and media including maps, brochures, animal mounts, web pages, video, and other educational aides. Transports and sets up educational displays. Works with volunteers. Provides excellent customer service. Coordinates with work groups across the department. 

 

  • Safety & Responsibility: Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Uses all proper safety equipment. Reports all accidents and damage to city property. Understands department's emergency, wildlife, lightning, air quality and fire procedures. Provides for personal and public safety in all tasks. 

 

  • Reporting & Communications: Maintains records and writes reports of work performed and materials and equipment used. Understands department's communications procedures and protocols including emergencies. Documents relevant incidents. 

 

  • Uniforms & Engagement: Complies with all city and department policies; participates in professional trainings and development; and adheres to attendance and workplace uniform and attire policies. Uses E&O communication protocol.  


 Required Competencies:

  • Customer Service: Ability to remain friendly and outgoing for several hours in a row, even in uncomfortable situations, extreme weather conditions and with large groups of all ages.  

  • Written and Oral Communication: Speaking or writing to communicate ideas, and making sure content is appropriate for the audience. Actively listening and demonstrating an openness to new ideas. Communicating tactfully. Providing excellent customer service skills.  

  • Flexibility, Humility, and Adaptability: Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things. Responsive to feedback; coachable. Able to function effectively when directions or priorities change quickly.  

  • Teamwork: Working effectively as a member and leader of formal and informal teams with staff community members and volunteers. Understanding the interests and concerns of others and able and willing to share and receive information. Willing to help out in any capacity. Demonstrates direct, courageous communication by openly sharing successes and challenges to support team learning and individual growth.  

  • Building Collaborative Relationships: Developing, maintaining, and strengthening partnerships with others inside and outside the organization. Providing information, assistance, and support to others.  

  • Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it. Completing work in a timely and consistent manner. Able to work independently handling a wide variety of tasks and providing support to others. 



Minimum Job Requirements 

 

  • Knowledge of Front Range flora, fauna, and ecosystems.  

  • Must be 18 years or older.  

  • Able to work evenings and weekends.  

  • Must have or be able to obtain valid current First Aid and CPR/AED certifications. 

  • Acceptable background information, including criminal history. 

  • Valid driver's license and acceptable motor vehicle record. 

 
Preferred Competencies 

 

  • Problem Solving & Decision Making: Ability to recognize needs, assess possible methods to meet needs, and act on solutions. 

 

Preferred Job Requirements 

 

  • Bilingual in English/Spanish.  

  • Experience in leading nature hikes and classroom programs. 

  • Experience working with a land management agency. 

  • Experience working with emergency management. 

 
Working Conditions and Requirements 
 
WORK SCHEDULE: Depending on duties, may work predominantly weekends or on weekdays, some evenings, 3 – 5 days per week, 4 – 8 hours per day.  
 
WORKING CONDITIONS: Physical ability to perform tasks in an outdoor environment in all weather conditions including lifting, moving on rough terrain. Work takes place in both an office setting and a field setting with continuous interruptions and background noises. Staff use cell phones for communications. 
 
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals experiencing disabilities to perform the essential functions of this position. 
 
The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

NON BENEFITED - CONTRACT EMPLOYEE

01
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