DHCS Coverage Ambassadors | En Español
Implementing the Next Steps for the End of the Continuous Coverage Requirement
The COVID-19 public health emergency ended, and about 15 million Medi-Cal members will need to renew their Medi-Cal during the next year. DHCS' top goal is to minimize Medi-Cal member burden and support continuity of coverage and access to equitable, coordinated care.
How You as a Community Member Can Help
-
Sign Up and Become a DHCS Coverage Ambassador
As a DHCS Coverage Ambassador, you and/or your organization are committing outreach to Medi-Cal members in culturally and linguistically appropriate ways. DHCS will provide resources to help connect Medi-Cal members in your community with targeted and impactful information. You will be empowered to:
» Educate – Raise awareness of actions Medi-Cal members need to take, and when they need to take them to maintain coverage.
» Engage – Provide community partners with the necessary tools/resources for reaching members. When requested, provide feedback on outreach materials and Medi-Cal member notifications.
» Provide Consistency – Create a consistent voice across community partners, one message that alleviates confusion among Medi-Cal members.
-
Raise Awareness and Keep Your Community Covered
If you cannot commit to being a DHCS Coverage Ambassador, you can still use and share the resources we have created to inform your community about Medi-Cal. DHCS created the Keep Your Community Covered Resource Hub with outreach materials in
19 threshold languages. You can download and share graphics, flyers, videos, and access specific audience resources. These materials can be customized and are designed to help Medi-Cal members take steps to keep their health coverage.
Upcoming DHCS Coverage Ambassador Webinar
Date: Thursday, May 30, 2024
Time: 11:00 to 11:45 a.m.
Assistive Services for the Webinar
For individuals with disabilities, DHCS will provide free assistive devices, including language and sign-language interpretation, real-time captioning, note takers, reading or writing assistance, and conversion of training or meeting materials into braille, large print, audio, or electronic format. To request alternative format or language services, please call or write:
Department of Health Care Services
Office of Communications
1501 Capitol Ave, MS 0025, Sacramento, CA 95814
(916) 440-7660
DHCSPress@dhcs.ca.gov
Please note that the range of assistive services available may be limited if requests are received less than ten working days prior to the meeting.
Past Webinar and Resources
Archive
Federal and State Medi-Cal COVID-19 Public Health Emergency (PHE) and Continuous Coverage Operational Unwinding Plan
On September 18, 2023, DHCS updated the Medi-Cal COVID-19 PHE and Continuous Coverage Unwinding Operational Plan to incorporate policy changes as a result of the federal Consolidated Appropriations Act of 2023 enacted on December 29, 2022, and corresponding guidance released from the Centers for Medicare & Medicaid Services in the form of an informational bulletin on January 5, 2023. The updated Medi-Cal PHE and Continuous Coverage Unwinding Operational Plan reflects the delinking of the continuous coverage requirement from the PHE as of April 1, 2023, setting the stage for the resumption of Medi-Cal redeterminations.
Contact Us
Email: Ambassadors@dhcs.ca.gov
