Homeless Management Information System
State and federally-funded homeless and housing service providers use HMIS to collect and manage data gathered while providing housing assistance to people already experiencing homelessness and households at risk of losing their housing.
HMIS Training Requirements
Introduction
Our Homeless Management Information System (HMIS) trainings are for staff working for agencies already set up with HMIS access through Commerce. Commerce administers HMIS for the Balance of State in Washington State. See our Explanation of Washington’s HMIS (PDF) for more information. To see which agencies use HMIS through Commerce and which projects they have in HMIS, visit our Agency Look Up Dashboard.
If your agency is within the WA Balance of State and interested in using HMIS, please fill out an HMIS Help Desk Ticket Form and select “My agency is interested in using HMIS.”
For more information about HMIS, please review Frequently Asked Questions About HMIS (PDF).
New Staff HMIS Access
For agencies already using HMIS through Commerce, any new staff requiring HMIS access must complete an approval process and HMIS training. New staff training applications should be submitted by HMIS Agency Leads only. Please allow ample time for this process. The approval process takes a week for us to process but may take longer, depending upon application-specific circumstances. Once approved, the new user’s process to complete trainings can take anywhere from a week to a month.
Please read our HMIS Training & Approval instructions for more information.
HMIS Trainings
Please follow the HMIS Training & Approval instructions for new users. HMIS Agency Leads are responsible for submitting new user HMIS Training applications. The Balance of State HMIS vendor, Bitfocus, provides our New User and Basic HMIS training. We provide additional trainings as needed and for specific topics. If you are a current HMIS user interested in additional HMIS training, view our HMIS Calendar below for dates and times.
HMIS Resources
Forms
- HMIS Agency Partner Agreement- Updated 12/2023 (PDF)
- HMIS Informed Consent Form – Updated 6/7/2018 (PDF)
- HMIS Consent Form in Spanish – Updated 6/26/2018 (PDF)
- HMIS Interagency Data Sharing Agreement (PDF)
- HMIS Revocation of Consent Process (PDF)
- HMIS Client Revocation of Consent Form – Updated 6/7/2018 (PDF)
- HMIS Client Revocation of Consent Form in Spanish – Updated 6/26/2018 (PDF)
- HMIS Client Privacy Rights -Notice of Uses & Disclosures (Word)
- HMIS User Policy Example – Updated 12/20/2023 (PDF) (The actual agreement is an electronic form in HMIS.)
Sample Forms/Templates
How-To Guides
- HMIS User FAQ (PDF)
- Balance of State HMIS User Manual (PDF)
- HMIS Data Suppression Guidance (PDF)
- HMIS Night-by-Night (NBN) Guide (PDF)
- Guide to entering Consent Refused and Domestic Violence Client Information in HMIS (PDF)
- Clarity HMIS Help Portal
- HMIS Basic Steps Cheatsheet (PDF)
- Rapid Re-Housing: Project & Housing Move-in Date Guide (PDF)
- Permanent Housing: Project & Housing Move-in Date Guide (PDF)
Data Standards and Program Manuals
Housing and Urban Development (HUD) Data Standards:
HUD manuals to assist HMIS Lead Agencies and Continuums of Care (CoCs) in correctly setting up projects in HMIS can be found on each of these HUD web pages:
HMIS Reports
- Data Quality Report Resources Info Sheet (PDF)
- Clarity Management Reports Details/Crosswalk (PDF)
- Clarity Annual Performance Report (APR) Instructions
- Our web-based public portal provides one-stop information on homelessness assistance, spending, and performance via Tableau dashboard and informational graphics.
DSHS - HMIS Matched Data Analysis
Explanation of Commerce’s partnership with the Department of Social and Health Services (PDF)
Statewide HMIS data is used to produce several reports and publications using aggregated (containing no identifying client information) data. HMIS data is cross-match with DSHS and other state agency data through DSHS RDA. HMIS client data is not to be used for any other purpose except research and aggregate reporting.
Search for relevant DSHS RDA reports on the FFA Research and Data Analysis page. Tip: search for the subject “Homelessness.”
DSHS-HMIS Analysis of Matched Data Published Reports:
Program Links
- Consolidated Homeless Grant
- Annual Point in Time Count
- Continuum of Care
- Emergency Solutions Grant
- Tenant-Based Rental Assistance (TBRA)
- HUD Section 811 Rental Assistance
- Homeless Student Stability Program (HSSP)
- Homeless Management Information System (HMIS)
- Homeless System Performance
- Office of Homeless Youth
- Homeless Councils
- Homeless Services Grantee Training
HMIS Help
Need HMIS help? Submit your HMIS help requests using the Help Desk Ticket Form.
- For help filling out a ticket, use the HMIS HelpDesk Ticket Cheat Sheet (PDF)
- HMIS Technical Assistance Staff is not available on official state holidays.
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HMIS Newsletters
- Love Your Data HMIS Newsletter – February 2024
- Love Your Data HMIS Newsletter – November 2023
- Love Your Data HMIS Newsletter – August 2023
- Love Your Data HMIS Newsletter – May 2023
- Love Your Data HMIS Newsletter – February 2023
- Love Your Data HMIS Newsletter – November 2022
- Love Your Data HMIS Newsletter – August 2022
- Love Your Data HMIS Newsletter – May 2022
- Love Your Data HMIS Newsletter – February 2022
- Love Your Data HMIS Newsletter – November 2021
- Love Your Data HMIS Newsletter – September 2021
- Love Your Data HMIS Newsletter – May 2021
- Love Your Data HMIS Newsletter – February 2021
- Love Your Data HMIS Newsletter – November 2020
- Love Your Data HMIS Newsletter – September 2020
- Love Your Data HMIS Newsletter – February 2020
- Love Your Data HMIS Newsletter – December 2019