Public Service Loan Forgiveness Messaging Toolkit

Publication Date: August 4, 2022
Table of Contents

Many of your staff, grant recipients and partners may be eligible for loan forgiveness.  Typically, to quality you must be employed by a U.S. federal, state, local, or tribal government, a 501(c)3 non-profit or a non-profit organization that provides a qualifying service (including military service). 

You can tailor these resources to spread the word about the PSLF program.  Please consider sharing in your newsletters, social media feeds or at grant recipient convenings and conferences!


Sample Email Message for Workforce:

Subject:  Changes to Public Service Loan Forgiveness (PSLF) Program Offer More Options for Loan Forgiveness

[INSERT STATE] Employees May Now Be Eligible

The COVID-19 pandemic resulted in financial hardship for many, including members of the human services workforce. As a [INSERT STATE] employee, you may now be eligible for federal student loan forgiveness for your important public service, even if you were not eligible before.

ACF has created a PSLF landing page that includes resources for you to share.  It includes the March 31 webinar hosted by the Office of Early Childhood Development, in partnership with the Department of Education, attended by over 17,000 early educators. A webinar for the broader human services community was held on May 26th.  Both recordings, as well as PDFs and Frequently Asked Questions, are housed on the site. Please help us share this news with the broader human services workforce, including all of you who work here at [INSERT STATE].

Sample Newsletter Messages:

The Department of Education issued a waiver that allows you to get credit for past payments even if you didn’t make the payment on time, didn’t pay the full amount due, or weren’t on a the right repayment plan. Until Oct. 31, 2022, federal student loan borrowers can get credit for payments that previously didn’t qualify for Public Service Loan Forgiveness (PSLF). Many people in the human services sector (including those that work in government and nonprofits) qualify for this program but don’t know about it. See if you qualify

Because of the COVID-19 emergency, the U.S. Department of Education announced a change to Public Service Loan Forgiveness (PSLF) program rules. For a limited time, borrowers may receive credit for past periods of repayment that would otherwise not qualify for loan forgiveness. The waiver expires October 31, 2022. See if you qualify and apply today

Did you know that for a limited time, borrowers may receive credit for past periods of repayment that would otherwise not qualify for the Public Service Loan Forgiveness program? Read the FAQs to learn more and see if you qualify. 

Sample Tweets:

Public Student Loan Forgiveness program graphic encouraging eligibles to apply

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Student Aid tools

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PSLF Help Tools graphic

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Types: