Program Overview

This tool is meant to share information about the Department of Housing's UniteCT rental assistance programs.


Why is the tenant eligible for MAP?*

Recertifications are not possible for the Eviction Prevention Fund. Eligible households may only receive assistance once

Recertifications are not possible for the Moving Assistance Program. Eligible households may only receive security assistance through this program once

Steps to recertify for the Workforce Rental Assistance Program: 

  • Step 1: Tenant must receive 3 months rental assistance from the program. 
  • Step 2: Tenant must still be enrolled and attending their workforce rental assistance training. 
  • Step 3: Tenant must check their approval email sent via email for their link to recertify. Tenant will be told which month they are allowed to recertify in their approval email. 
  • Step 4: Tenant uses the link to recertify. If the tenant cannot find the recertification link, they can call the call Center 
  • Step 5: Tenant will provide information for their case manager. Their case manager will be emailed a recertification attestation that they must sign and return to the UniteCT Case Supervisor. 
  • Step 6: Once the Case Supervisor has the signed recertification attestation from the Case Manager, the case will be processed. Please note - the tenant or landlord may be contacted for additional information. 

Eviction Prevention Fund 

  • The household must have an annual gross income of less than 80% of the Annual Median Income (AMI). 
  • Applicant must have a pending eviction as evidenced by the filing of a Summons located on the Superior Court Case Look-up website at the time the application is created.
  • The tenant must currently live under the same address that is stated on their Summons & Complaint.
  • Tenant must provide evidence of nonpayment of rent.

Moving Assistance Program

  • Tenants who were recently evicted
  • These tenants have either a final stay stipulation with a move out date, a judgement for possession, or an execution.
  • These documents must be filed in the court system after August 1st 2023. 
  • Once a tenant finds a new landlord willing to work with them, they may call the Call Center at 1-844-864-8328 and schedule an appointment to get their security deposit application filled out. 
  • If the tenant has not found a new landlord, they should NOT call the Call Center because they are not yet eligible for the Moving Assistance Program.

Moving Assistance Program

  • Tenants who have a state or federal rental subsidy (i.e. Housing Choice Voucher, State Rental Assistance Program, “Section 8,” etc.). 
  • A tenant must have a landlord willing to accept security deposit assistance through the Moving Assistance Program. 
  • Once the tenant’s future unit passes inspection, they may call the Call Center at 1-844-864-8328 and schedule an appointment to get their security deposit application filled out.

Moving Assistance Program

  • Tenants who are experiencing homelessness or housing insecurity should call 211 to be referred to a HUB. 
  • Tenants must already have a landlord willing to work with the program. 
  • Once referred to a HUB, tenant can receive information about how to access security deposit assistance. 

Workforce Rental Assistance Program

In order to be eligible for the UniteCT Workforce Rental Assistance Program, a tenant must be registered for a workforce training program in Connecticut. The training program must:

  • Be hosted by one of the following organizations: Connecticut State Agency or a Connecticut Workforce Board
  • Last a minimum of 4 weeks

The tenant will be asked to submit the following:

  • Government issued photo ID
  • Household income documentation showing household is at 80% or below their Area Median Income (AMI).
  • Training program start date & end date
  • Document showing tenant's registration in the program. This document must answer one of the following questions.
    1. Will the tenant receive an industry-recognized certificate or certification upon completion of the program?
    2. Will the tenant receive a license recognized by the State or Federal Government upon completion of the program?
    3. Will the tenant build a measurable skill(s) gain leading to a credential upon completion of the program?

The following training programs are not included

  • Classes taken for academic credit in a high school, university, or community college setting.
  • Classes taken fully online, such as but not limited to LinkedIn Learning courses, Metrix Learning courses, and Coursera classes.

Please note: Tenant assistance is conditional upon previous UniteCT support, and tenants will be deemed ineligible if they have received either $15,000 or 12 months of UniteCT rental assistance through past UniteCT programs.

Application Process for the Eviction Prevention Fund


  • Step 1: Tenant has a Summons and calls the Call Center to get an appointment.
    • For questions - Call the UniteCT Call Center at 1-844-864-8328


  • Step 2: Tenant emailed by “Calendly” to confirm details about their appointment with a  UniteCT “Tenant Representative.”
    • For questions -Tenant should check their email for a “Calendly” confirmation. The email will list their Tenant Representative and date of their appointment.


  • Step 3: Tenant’s Summons is double checked in Judicial. If tenant does not have Summons, their appointment is cancelled. 


  • Step 4: Tenant completes their appointment. The “Tenant Representative “collects all the documents and submits the application. 
    • For questions - Once the application is submitted, the tenant’s case will be reviewed by a Case Supervisor. Tenant should check their email for updates.


  • Step 5: Case Supervisor reviews application and emails a “PreQualification letter” to both the tenant and landlord.
    • For questions - Tenant might be emailed if documents are missing from their application. If the application is complete, the tenant will be emailed their PreQualification letter.


  • Step 6: Tenant and landlord are contacted to submit their documents. 
    • For questions - Both the tenant and landlord should check their email from their Case Supervisor.


  • Step 7: If both parties want to move forward, a stipulated agreement or mediated agreement must be sent to the Case Supervisor. This document must describe that the landlord wishes to participate in the Eviction Prevention Fund.
    • For questions - Tenant should email their stipulated agreement to the Case Supervisor directly. Landlord should also submit their required documents to the Case Supervisor.


  • Step 8: Case Supervisor has all the necessary documents. Case is processed.
    • For questions - Tenant can call the Call Center for a status update at 1-844-864-8328. The Call Center might find that there is something missing from the case and advise the tenant to check their email.


  • Step 9: Case is paid. Both tenant and landlord will be emailed an approval letter.
    • For questions - Check is sent to the address listed on the landlord's W9. The check takes an estimated 10-15 business days to be delivered to the landlord after approval.


Eviction Prevention Fund - Required Documents 

  • Tenants: PLEASE NOTE all documents should be emailed to your Tenant Representative
    1. Government issued photo ID 
    2. Landlord Verification Form, template here
    3. Income documentation from the last 4 consecutive weeks for each adult in the household.
      Zero income attestation template here. If the household is within a Qualified Census Tract, income documents are not required. 
  • Landlords: PLEASE NOTE all documents should be emailed to your Case Supervisor.
    1. Government issued photo ID OR Business license
    2. Signed W9, template here.
    3. Stipulated agreement from tenant’s trial date, Quinnipiac University's mediation agreement, or agreement issued by a CT private attorney. The signed agreement must include confirmation that the landlord is willing to work with the Eviction Prevention Fund. 
    4. Rental Arrearage Verification Form, template here.
    5. Signed Program Participation Agreement, template here

Eviction Prevention Fund - Eligible tenants may receive up to $8,500 or 15 months of rental arrearage assistance. 

  • If any adult in the household has received UniteCT rental assistance in the past, the previously paid amount will be reduced from the current total eligible amount.
  • Please note: Tenants may only receive rental arrearage assistance from the Eviction Prevention Fund one time.

Application Process for the Moving Assistance Program


  • Step 1: Tenant receives a final stay stipulation, judgement for posession, or an execution.
    • For questions - Check the Judicial website. All final stay stipulations, judgement for possession, or executions should be listed on the tenant's docket. 


  • Step 2: Tenant searches for a new landlord. This may take awhile. The tenant is not eligible to apply for the Moving Assistance Program until they have found a new landlord.


  • Step 3: Tenant finds a new landlord and calls the UniteCT Call Center to start their application. Someone from the Call Center will double check to ensure the tenant has a previous execution or stipulated agreement loaded until their Judicial docket
    • For questions - Call the UniteCT Call Center 1-844-864-8328


  • Step 4: Tenant is scheduled for an appointment with a "Tenant Representative“ to complete the application. Before the appointment, the tenant sends all the required documents to their Tenant Representative. 
    • For questions - Once the application is submitted, the tenant’s case will be reviewed by a Case Supervisor. Tenant should check their email for updates.


  • Step 5: Tenant provides the name, email address, and phone number of their new landlord during their appointment. After the application is complete, the Tenant Representative will EMAIL the landlord a link to submit their documents.
    • For questions - Landlord may check their email to find the link to submit their required documents. 


  • Step 6: Once the landlord submits their required documents, the case will be assigned to a Case Supervisor who will process the case.  
    • For questions - The tenant and landlord should check their email in case the Case Supervisor has questions. Both parties can call the Call Center for a status update. 


  • Step 7: Case is paid. Both tenant and landlord will be emailed an approval letter.
    • For questions - Check is sent to the landlord to the address listed on their W9. The check takes an estimated 10-15 days to be delivered to the landlord after approval.


Application Process for the Moving Assistance Program


  • Step 1: Tenant has a state or federal rental subsidy.


  • Step 2: Tenant searches for a new landlord willing to accept their voucher. This may take awhile. The tenant is not eligible to apply for the Moving Assistance Program until they have found a new landlord.
    • For questions - Tenant should work with their Case Manager to help them find a new landlord that will accept their voucher. The UniteCT team cannot help the tenant find a new landlord at this point.


  • Step 3: Tenant finds a new landlord and calls the UniteCT Call Center to start their application. 
    • For questions - Call the UniteCT Call Center 1-844-864-8328


  • Step 4: Tenant is scheduled for an appointment with a "Tenant Representative“ to complete the application. Before the appointment, the tenant sends all the required documents to their Tenant Representative. 
    • For questions - Once the application is submitted, the tenant’s case will be reviewed by a Case Supervisor. Tenant should check their email for updates.


  • Step 5: Tenant provides the name, email address, and phone number of their new landlord during their appointment. After the application is complete, the Tenant Representative will EMAIL the landlord a link to submit their documents.
    • For questions - Landlord may check their email to find the link to submit their required documents. 


  • Step 6: Once the landlord submits their required documents, the case will be assigned to a Case Supervisor who will process the case.  
    • For questions - The tenant and landlord should check their email in case the Case Supervisor has questions. Both parties can call the Call Center for a status update. 


  • Step 7: Case is paid. Both tenant and landlord will be emailed an approval letter.
    • For questions - Check is sent to the landlord to the address listed on their W9. The check takes an estimated 10-15 days to be delivered to the landlord after approval.


Application Process for the Moving Assistance Program


  • Step 1: Tenant is experiencing homelessness or housing insecurity and has called 211. During their call with 211 they were referred to a HUB. 
    • For questions - Tenant should call 211. Tenant should not call the UniteCT Call Center. 


  • Step 2: Tenant searches for a new landlord willing to rent to them. This may take awhile. The tenant is not eligible to apply for the Moving Assistance Program until they have found a new landlord.
    • For questions - Tenant should work with their HUB or any other Case Manager assigned to them to help them find a new landlord. The UniteCT team cannot help the tenant find a new landlord at this point.


  • Step 3: Tenant finds a new landlord and calls the UniteCT Call Center to start their application. 
    • For questions - Call the UniteCT Call Center 1-844-864-8328


  • Step 4: Tenant is scheduled for an appointment with a "Tenant Representative“ to complete the application. Before the appointment, the tenant sends all the required documents to their Tenant Representative. 
    • For questions - Once the application is submitted, the tenant’s case will be reviewed by a Case Supervisor. Tenant should check their email for updates.


  • Step 5: Tenant provides the name, email address, and phone number of their new landlord during their appointment. After the application is complete, the Tenant Representative will EMAIL the landlord a link to submit their documents.
    • For questions - Landlord may check their email to find the link to submit their required documents. 


  • Step 6: Once the landlord submits their required documents, the case will be assigned to a Case Supervisor who will process the case.  
    • For questions - The tenant and landlord should check their email in case the Case Supervisor has questions. Both parties can call the Call Center for a status update. 


  • Step 7: Case is paid. Both tenant and landlord will be emailed an approval letter.
    • For questions - Check is sent to the landlord to the address listed on their W9. The check takes an estimated 10-15 days to be delivered to the landlord after approval.


Moving Assistance Program - Required Documents 

  • Tenants: PLEASE NOTE all documents should be emailed to your Tenant Representative
    1. Government issued photo ID 
    2. Landlord Verification Form. Template here
    3. Please note - The stipulated agreement with a final stay, judgement for possession, or execution must be uploaded to the tenant's Judicial docket.
  • Landlords: PLEASE NOTE all documents through the link sent to your email.
    1. Government issued photo ID OR Business license
    2. Lease or Rental Terms Form
    3. Signed W9, template here.
    4. Signed Program Participation Agreement, template here.

Moving Assistance Program - Required Documents 

  • Tenants: PLEASE NOTE all documents should be emailed to your Tenant Representative
    1. HAP contract OR document from the voucher issuer describing tenant’s unit passed inspection with the contract rent amount
    2. Government issued photo ID 
    3. Landlord Verification Form. Template here
  • Landlords: PLEASE NOTE all documents through the link sent to your email.
    1. Government issued photo ID OR Business license
    2. Lease or Rental Terms Form
    3. Signed W9, template here.
    4. Signed Program Participation Agreement, template here.

Moving Assistance Program - Required Documents 

  • Tenants: PLEASE NOTE all documents should be emailed to your Tenant Representative
    1. Documentation from the HUB verifying the tenant's housing insecurity 
    2. Government issued photo ID 
    3. Landlord Verification Form. Template here
  • Landlords: PLEASE NOTE all documents through the link sent to your email.
    1. Government issued photo ID OR Business license
    2. Lease or Rental Terms Form
    3. Signed W9, template here.
    4. Signed Program Participation Agreement, template here.

Moving Assistance Program - Eligible tenants may receive up to 2 months worth of security deposit assistance. If the tenant is 62 years of age or older, the landlord may only request 1 month of security deposit assistance. 

  • Please note: There is no rental assistance available in the Moving Assistance Program. The tenant will NOT get the first month's rent from this program. Tenants may only receive security deposit assistance from the program one time

Application Process for the Workforce Rental Assistance Program



  • Step 2: Tenant may be emailed from "The Workplace" for additional information on their eligibility. If a tenant is not eligible to apply for the Workforce Rental Assistance Program, they will be emailed. 
    • For questions -Tenants should check your email regularly. 


  • Step 3: If tenant is eligible, their landlord will be emailed the link to submit their documents. 
    • For questions - Landlords should check their email regularly. 


  • Step 4: Tenant is scheduled for an appointment with a "Tenant Representative“ to complete the final stages of their application. 
    • For questions - Tenant should check their email for confirmation of their appointment date. The email will come from "Calendly." 


  • Step 5: Once both parties have completed their sides of the application, the case will be assigned to a Case Supervisor who will process the case.  
    • For questions - The tenant and landlord should check their email in case the Case Supervisor has questions. Both parties can call the Call Center for a status update at 1-844-864-8328


  • Step 6: Case is paid. Both tenant and landlord will be emailed an approval letter.
    • For questions - Check is sent to the landlord to the address listed on their W9. The check takes an estimated 10-15 days to be delivered to the landlord after approval.


  • Step 7: Optional: If the tenant was previously paid, they may recertify for an additional 3 months of rent. 
    • For questions - Tenant should check their approval email for additional directions. 

Workforce Rental Assistance Program - Required Documents 

  • Tenants: PLEASE NOTE all documents should be submitted HERE.
    1. Government issued photo ID 
    2. Proof that tenant is registered for a workforce training program. Screenshot of email or letter is acceptable. 
  • LandlordsPLEASE NOTE all documents should submitted through the link emailed to the landlord after the tenant submits all their documents.
    1. Government issued photo ID OR Business license
    2. Lease or Rental Terms Form
    3. Signed W9, template here.
    4. Signed Program Participation Agreement, template here.

Workforce Rental Assistance Program - Eligible tenants may receive up to 3 months of future rent at a time not to exceed 12 months or $15,000. 

  • If a tenant is still attending their workforce training program after the 3 months of rental assistance is used, they may be eligible to recertify for an additional 3 months of assistance. More information will be located in their initial application's approval email. 
  • If any adult in the household has received UniteCT rental assistance in the past, the previously paid amount will be reduced from the current total eligible amount.
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