This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Specific information regarding this recruitment process are listed below:

• Application Opening: Friday, March 11, 2022
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Friday, March 25, 2022.
• Compensation Range: $133,224 - $162,032 annually
• Recruitment ID:  119021 / 0119020

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, and Care. Learn more about careers at SFO.

For more information about SFO, visit www.flysfo.com. Follow us on twitter and facebook.

Under administrative direction, responds to ground transportation appeals and conducts taxi driver hearings. Plans, organizes, leads and supervises staff engaged in difficult, complex, sensitive, and detailed analytical work including complex quantitative analysis in the areas of budget, contracts, financial/fiscal, economic, legislative and administrative policies.  

The essential functions of the position include:  

• Responsible for arbitrating Administrative Citation Requests for Initial Reviews and Appeals and holding Hearings for the Airport's Taxi mode of commercial ground transportation.

• Researches, analyzes and makes policy recommendations on complex Landside Operations special projects with significant financial impact and highly visible public issues; responds to informational requests, including those of a highly sensitive nature, and may represent the department to the Mayor’s Office, Board of Supervisors, Controller’s Office, other city officials, outside agencies, and the public; provides administrative analysis including complex trip activity forecasting to the Landside Operations Senior Manager and Airport Services Director.

• Plans, develops and directs the production of highly complex departmental budgets; advises management in the budget development and management process, including formulating policy, monitoring, reporting and interpreting budget documents; prepares budget line-item narratives, complex analyses, recommendations and justification based on complex statistical analyses for annual, supplemental and multi-year requests; analyzes trends in expenditures and revenues for multi year budgets; prepares financial/statistical reports for management.

• Plans, develops, performs and directs work involving extremely complex operational and financial analysis for senior management; determines appropriate methodology and performs difficult financial analyses, including revenue projections utilizing specialized analytical software to produce complex analysis or data.

• Conducts and/or directs difficult, complex and comprehensive analyses utilizing programs and systems such as the Ground Transportation Management System (GTMS), Application Based Transportation Application (ABT), Financial System Project (FSP PeopleSoft) and Cognos Data Warehouse to ensure the operational and financial integrity of the Airport's commercial ground transportation modes; monitors the activity of commercial ground transportation modes, including Transportation Network Companies (TNCs), Taxis, Limousines, Shared Ride Vans and Courtesy Shuttles; makes written and oral recommendations on difficult administrative and fiscal issues.

• Identifies and analyzes highly complex existing, newly enacted and proposed local, state, federal legislation policies and procedures projecting potential impact to Landside Operations; advises management on the consequences of proposed and pending legislation and effectively presents recommendations; develops and recommends procedures for implementation of enacted legislation; develops comprehensive user manuals to implement legislation, programs, and administrative policies.

• Researches, analyzes, forecasts, and makes policy recommendations on special projects or highly visible public issues including administrative policies, practices, and procedures; manages implementation of new systems, policies, and procedures.

• Acts as Contract Administration Unit liaison for Operation Services. Collaborates with staff and publishes RFP’s, manages RFP panels, and assists in negotiating contracts for the Operations Services Division.

• May include additional duties as assigned. 

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university AND seven (7) years full-time equivalent experience performing professional level analytical work as described in Note A; OR

2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B and six (6) years full-time equivalent experience performing professional level analytical work as described in Note A; OR

3. Possession of a baccalaureate degree from an accredited college or university and eight (8) years of full-time equivalent experience performing professional level analytical work as described in Note A; OR

4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B and seven (7) years full-time equivalent experience performing professional level analytical work as described in Note A

SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes on Qualifying Experience and Education:

A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1825, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1824 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1825.

Desirable Qualifications:
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Excellent oral and written communication skills.
• Experience analyzing, tracking expenditures, reporting trends and administering multi-contract and section budgets.
• Experience compiling and analyzing data from complex airport operational software systems such as Airport Operations Database (AODB), Resource Management Systems (RMS), Airport Data Warehouse, COGNOS, Capital Planning System and AAAE ABT System.
• Financial and business analysis experience.
• Excellent decision-making skills and the proven ability to take ownership of programs/projects.
• Experience conducting hearings and investigations for public agencies in connection with Rules and Regulations and Public Utilities Commission (CPUC) violations. 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.  All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: 

Minimum Qualification Supplemental Questionnaire (MQSQ): (Weight:  Qualifying) Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation: (Weight: 100%)
Candidates who meet the minimum qualifications requirement and special condition will be sent a supplemental questionnaire designed to measure their relative knowledge, ability and skill levels in job related areas which may include but not be limited to:  knowledge of: principles and techniques of governmental organization and management; principles and techniques of financial/fiscal analysis and budgeting; principles and techniques of economic and policy analysis; principles and techniques of generally accepted accounting principles and government accounting standards;  application of statistical and other analytical methods; methods and techniques of data collection and analysis; specialized analytical software; applicable local, state, and federal laws and regulations affecting departmental operations; principles involved in the development and implementation of complex systems and procedures; methods, procedures, and techniques needed for negotiations of contract terms, change orders, cost estimates and modifications; ability to:  collect, synthesize, and analyze a wide variety of information; conduct extremely difficult analytical studies involving complex administrative and financial systems and procedures and significant financial impact; work with complex business intelligence systems; oversee programmers and software developers in the production of complex analysis or data; temporarily manage complex, cross-functional project teams; work with authority to identify and define problems, determine methodology evaluate data, make recommendations with appropriate justification and develop/implement a plan of action; plan, prepare, review, and present clear and concise findings and reports; assign and direct the work of subordinates and other staff; establish and maintain effective oral communication with management, officials, representative of other agencies, contractors, and the general public; negotiate effectively; use personal computer and software programs as utilized in various departments.

A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to be placed/ranked on the eligible list continue in the selection process.

Transportation Security Administration (TSA) Security Clearance:  Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.
 

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:
•    Information About the Hiring Process
•    Conviction History
•    Employee Benefits Overview   
•    Equal Employment Opportunity 
•    Disaster Service Worker
•    ADA Accommodation
•    Veterans Preference 
•    Seniority Credit in Promotional Exams
•    Right to Work
•    Copies of Application Documents
•    Diversity Statement

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.
• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information:  If you have any questions regarding this recruitment or application process, please contact the exam analyst, Nina Huey at [email protected]. 

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.