1. Registered non-profits and quasi-government entities providing services to residents in communities served by this program

2. Must have an EIN

3. Must have a DUNS number

4. Must be active on the CA Secretary of State website

5. Must be registered on SAM website

6.    If applicable, non-profits must have actively filed 990 Forms

Organizations that do not have the above information are not eligible for Tier 2 and Tier 3 partnership but may still apply under the Tier 1 program.

Partner Activities

TIER 1 – Promotion

Partners who engage at the Tier 1 level will agree to broadly push out information about the program through such mechanisms as outreach to contacts in their databases, social media accounts, and networks. Tier 1 partners will receive an extensive social media kit, including flyers, Instagram, Facebook and Twitter-ready visuals, program quotes, talking points, and more. These materials will be made available in the languages that are appropriate to the places where the information will be disseminated and will be informed by local Language Access Plans and the requirements to provide translated materials in languages spoken by >5% of the population in that given geography as directed in the Civil Rights Act of 1964.

Examples of Tier 1 partners may include: utility companies, housing authorities, CA Apartment Associations, regional and statewide associations, affinity/membership groups including ethnic chambers of commerce, housing organizations, faith-based associations and the State Continuum of Care Network.   

Tier 1 Partner Expectations

Tier 1 Partners will be required to document their activities in support of the program, and at a minimum should expect to provide the following level of effort:

1.    Eblasts to database 2 times a month for 7 months

2.    One social media post per week for 7 months

3.    Announce at community convenings 3 times per month for 7 months

4.    Conduct outreach programming in-language per contract

5.    Attend weekly engagement meetings

TIER 2 – Promotion and Outreach

Partners who engage at the Tier 2 level will provide specific targeted outreach coupled with general education on the application process. LISC will use data analysis to target census tracks with populations at 80% and below AMI (and as a subset those with populations at or below 50% AMI) and identify areas with digital equity gaps to inform our outreach strategy. 

To ensure reach to rural areas and under-served populations that may have limited technology resources, Tier 2 partners may also provide direct localized outreach, including “circuit riders” that will canvass neighborhoods and rural communities in mobile units, and outbound call centers to ensure coverage of the messaging to people who rely on telephone communications. As with our Tier 1 partners, Tier 2 partners will receive an extensive social media kit, as well as content and training material to host multiple informational sessions. Some information sessions may be conducted in-person if needed and will adhere to the COVID-19 State guidelines in relation to office workspaces. All materials and presentations will be made available in multiple languages appropriate to the community.

Examples of Tier 2 partners may include: housing authorities, advocacy and affinity organizations, and local nonprofit organizations.

Tier 2 Partner Expectations

Tier 2 Partners will be required to document their activities in support of the program, and at a minimum should expect to provide the following level of effort:

1.       All activities required of Tier 1 Partners

2.       Circuit Rider Door Step Appointments (all collected information will be uploaded to the technology portal daily)

3.       Conduct literature drops in digitally remote areas

4.       Conduct outreach programming in-language per contract

TIER 3 – Promotion and Technical Assistance 

We recognize that lower-income families and small landlords, especially in rural communities, face challenges with internet access and navigating online technology.  Our experience with and review of direct assistance programs has made clear that being able to provide intensive, one-on-one assistance to applicants is critical for equitable outcomes. For this reason, the technical assistance strategy will focus on helping shepherd individual applicants through the process of submitting their application for assistance. Applicants need assistance will utilize a call center to schedule appointments with one of our Tier 3 partners, including in-person if need be. Proactive follow-up to applicants that have missing documents and/or need additional assistance obtaining the required documentation will ensure successful application completion.

Tier 3 Partner Expectations

Tier 3 Partners will be required to document their activities in support of the program, and at a minimum should expect to provide the following level of effort:

1.       All activities required of Tier 1 Partners

2.       In person appointments in-language

3.       Document drop-off center

4.       Conduct outreach programming in-language per contract

5.       All collected information will be uploaded to the portal daily

Application Process: Complete applications will be required for full applicant review. Applications will be reviewed on a rolling basis. For applications to be considered in the first round of review, they must be complete and submitted by 3:00 PM PST on Monday, February 22nd, 2021. Applications will continue to be accepted on a rolling basis after the priority deadline.

Privacy: Information provided through the application process is the responsibility of each applicant. Applications submitted to the portal remain confidential to the general public and any fellow applicants. Applicants will not hold LISC, its affiliates, members, partners, and staff liable for any losses, damages, costs, or expenses, of any kind relating to the use or the adequacy, accuracy, or completeness of any information loaded in the form. For further information please see LISC’s privacy policy. Data entered on this secure form utilizes FormAssembly.  More info.