Regence Health Insurance 4+

Regence Health Insurance

    • 4.4 • 1.4K Ratings
    • Free

iPhone Screenshots

Description

With the Regence app, you’ll get everything you need to seamlessly navigate your benefits. This navigation is organized around core areas of Care, Coverage, Costs and Support, making it easier for you to get where you want to go.

In addition to helping you understand your coverage and claims, we’re connecting you with high-value, high-quality care at the right time in your care journey. This means:

• Matching you with providers and clinical solutions that meet your needs
• Communicating with you via your preferred channels, including SMS and email
• Putting you in touch with human customer service professionals via chat and phone
• Delivering personalized insights to help you make informed care decisions

Finding and accessing care
Find the right care option for your unique health needs, lifestyle and budget. Visit the Find care screen to use our provider search tool or connect with virtual doctors, behavioral health specialists, pharmacists and more.

Personalized, in-app alerts
Get personalized, actionable messages to help improve your health and well-being. Examples include safety recalls for a prescription or tailored recommendations to stop or switch a medication based on a more effective and/or affordable alternative. This helps you stay connected with your health plan throughout your health care journey.

Comprehensive resources page
Take advantage the full scope of your benefits through the comprehensive resources page. This is where you can access well-being, telehealth, behavioral health, and other solutions.

What’s New

Version 2.25.0

* Bug fixes and performance improvements.

Ratings and Reviews

4.4 out of 5
1.4K Ratings

1.4K Ratings

Rgfear ,

Great App. I hope IT adds more info & links

I recently moved to Utah from California. I had Blue Cross and Blue Shield in California. I like to stay with the “blues” because they’re the biggest and offer the best customer service, at least for Medicare participants.

I rated this app a 4, but for what it does it’s a 5. For me to mark as a 5, I would love to see more links (for those of us that wish to research more about our specific situation.)

For example, a link to forms we might need; being able to add an authorized user to access info; a downloadable SEARCHABLE RX Formulary that provided drug tiers, Costs, or alternatives; links to other plan Benefits websites such as Dental, Vision, Silver&Fit, Etc.

Note: some of these suggestions may already be available on this app. But if so, they are difficult to find. Perhaps some easier searchability would help. Luckily, their customer service is awesome!!

Petar Marinov ,

Update made the app horrible

First off, this app never opens on the first try. It just pulls up a Regence splashscreen and nothing more. Doesn't move no matter how long I wait. Upon force closing and reopening the app, it typically works, but only if you sit there and wait for it to log in - you can't switch to another app while it's logging in, which always takes a while, or you're right back to being stuck at the Regence screen.

It used to be there was a lovely list of recent claims that showed the amount owed to the right of each one. A few months ago, the app updated, and that is no longer the case. It still shows a list of recent claims, but you have to go into each one of them in order to see any details. This is simply horrible, because I have to spend a lot of time manually going through my many claims to make sure everything is okay with each one. No more quick scroll to see if any of the amounts owed are higher than they should be. PLEASE bring the old layout back. This new version is serious crap.

Developer Response ,

Thanks for taking time to share your feedback about our app. We’re looking into the splash screen problem you reported. You make a good point about the amounts on the claims list. We’ll share this feedback with our design team.

Moonieboonie ,

Why does this trash have such a high rating?

I downloaded based on the star rating, expecting be able to have easy mobile access to find providers and pharmacies in my network. I wanted this feature specifically for my adult daughter, who is still on my insurance, but lives away from home for school. She doesn't live in an area where our main network providers are, so I wanted her to be able to easily find "preferred" providers in her area. This is not an actual feature that works on this garbage app. What is the point of the app without these convenient mobile features for use when you're away from home? And more importantly, who in the world is giving four and five star ratings for an app that is basically worthless when you're away from home? Isn't that what mobile apps are for? Do better, Regence. You collect enough of our hard earned money that you should be able to provide better mobile access to tools we would actually be able to use.

App Privacy

The developer, Regence Health Insurance, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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