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• INFORMATION REGARDING COVID TESTS IN THE MEXICAN CARIBBEAN

Some countries have implemented the requirement for their citizens to present a negative diagnostic test for Coronavirus Covid-19 in order to authorize their return to their country of origin.

The Mexican Caribbean has prevention, detection and care protocols for Covid-19, and a network of hospitals and clinical analysis laboratories that perform such diagnostic tests. The list below is just informative and can be updated at any time by the authorities:

• We recommend that all tourist confirm which covid-19 test (PCR OR ANTIGEN) is accepted by their country.

• DOWLOAD HOSPITALS/LABORATORIES LIST

WHAT SHOULD I DO IF AT THE TIME OF MY DEPARTURE I DO NOT PRESENT PROOF OF MY NEGATIVE COVID-19 TEST TO THE AIRLINE?

For those tourists who, because of not having performed their Covid-19 diagnostic test, cannot board their return flight, it is suggested they stay at any of the hotels located at downtown Cancun, for ease of transportation to and from the airport and the medical laboratories to perform the requested tests. Below there is an informative list that can be updated at any time by the authorities of some hotels in this area:

• DOWLOAD HOTEL LIST

From Cancun Airport, there is bus transportation service, leaving from the different terminals, with frequent schedules, to the bus stations located in downtown Cancun and downtown Playa del Carmen.

WHAT IF MY TEST RESULT IS POSITIVE?

For those tourists who have a positive PCR diagnostic test for Covid-19 and have to comply with mandatory isolation in the Mexican Caribbean, we have established the Mexican Caribbean Clean & Safe Check Certification. This certification establishes and ensures compliance with good sanitary practices within tourist facilities, in order to provide confidence and certainty to all our tourists. The hotels that are certified have specific protocols for the attention of tourists in isolation.

Link: https://qroo.gob.mx/sedetur/empresas-cppsit

In addition to the certified hotels, there is a hotel in downtown Cancun with highly trained personnel in protocols for the attention of tourists in isolation. To check availability and reservations, please request them directly at the Wyndham Garden Cancun Downtown hotel to the reservations department: lucia.urbina@wyncun.com / enrique.garcia@wyncun.com, or by calling 998 872 9400, or the City Express Cancún Hotel by calling 998 881 1930 or City Express Suites Cancún Aeropuerto by calling 998 872 8710.