Accushield Mobile 4+

Touchless sign in & screening

Accushield

    • 2.6 • 65 Ratings
    • Free

iPhone Screenshots

Description

Are you using the Accushield sign-in kiosk? This app enables a quick touchless sign-in and screening experience at senior living communities.

Keep your residents, staff, and everyone who enters your community safe and secure with Accushield Mobile.

Accushield Mobile works with the Accushield Kiosk to enable a fast, touchless sign-in and screening experience at senior living communities and skilled nursing facilities. This version of the app is designed specifically for staff member, healthcare/service provider and family/guest sign in/sign out. If you need technical assistance with signup, please contact your senior living community or skilled nursing facility.

Accushield Mobile enables senior living communities and skilled nursing care facilities to easily apply sign-in safety protocols for the well-being of their communities.

Benefits of using Accushield Mobile:
- Answer questions and submit/verify required documentation set by your senior living communities and skilled nursing facilities to improve community safety.
- When you arrive at the Accushield Kiosk, scan your mobile QR code to sign in, scan your temperature at the kiosk, and print a name badge all without having to touch the kiosk screen.
- Receive tailored information about your senior living communities and skilled nursing facilities latest safety and health protocol.
- Rate your experience through a customer satisfaction survey on your way out.
- Answer questions from one account, even if you are connected to multiple senior living communities and skilled nursing facilities using Accushield Mobile!

How to use Accushield Mobile:
- For Staff: When you first open the app, verify that you are a staff member at an Accushield community by entering your mobile number and receiving a verification code via text. NOTE: Each staff member using the app must have their mobile phone number saved in their Staff Member Account within the Accushield Dashboard.
- For Family/Guests and Healthcare/Service Providers: When you first open the app, verify that you are a family/guest or healthcare/service provider at an Accushield community by entering your mobile number and receiving a verification code via text. NOTE: Family/Guests or Healthcare/Service Providers must have at least one previous Accushield Kiosk sign in capturing their mobile phone number before using Accushield Mobile.
- Before you arrive at the Accushield Kiosk, in Accushield Mobile click Sign In to answer your community’s custom screening questions and generate a unique sign-in QR code.
- Once you arrive at the kiosk, scan your QR code from your mobile device to begin the sign-in process.
- Your verified name badge shows that you have completed the kiosk sign-in and screening process.
- When you are ready to leave the community, click Sign Out to generate your sign-out QR code.
- Scan your sign-out QR code at the kiosk to complete the sign-out process.

What’s New

Version 2.5.3

Minor UI improvements

Ratings and Reviews

2.6 out of 5
65 Ratings

65 Ratings

Taigapup ,

Mixed review

I love that I can sign in relatively quickly when coming to see my family in assisted living. However, I dislike that I can’t edit my profile to remove a facility I no longer visit, and I also dislike that there is a red notification dot on the application tile on my iPhone that won’t go away. The “support” link on App Store doesn’t actually take me to a place where I can ask for help with these issues. Despite all that … if you’re visiting family in a facility that uses this system, yes you should download this app.

Developer Response ,

Hi, thank you for your rating and the great feedback. We would love to help figure out what is going on with the red notification icon. As time permits, please contact us at
techsupport@accushield.com or 800-478-5085 ext. 204 so we can get some more information from you.

We look forward to hearing from you!
Accushield Support

Seattlest1 ,

Bad user case testing: “Everyone has a phone” NOT!!!

This app does not permit you to alter your stored profile. The folks at the senior living facility (SLF) don’t know how to change the name associated with a mobile number.

My wife helped our young child sign in at a SLF. She had to put in a phone number, so she used her phone number and the child’s name. Later, she attempted to sign herself in, but because she used her phone number to sign our child in, the badge always prints with our child’s name for both of them.

There is no way to change this name.

I installed the app to try to see if it would permit the profile data to be changed. It does not.

How do you use the AccuShield system with people who don’t carry phones or families with young children? Think about it.

Jmh11q ,

Frustrating

My in-laws are in one facility and this app has recognized it with no issue for a couple of years, my parents just moved into a different facility and we cannot get it to recognize the second facility on my phone. My brother had no issues with my parents facility as a new user. Seems to be an issue when needing multiple facilities.

Developer Response ,

Hi jmh11q,

Thank you for your review. We are sorry to hear about your experience with Accushield Mobile. We are happy to look into this issue. The app does support multiple communities, and as long as when your in-laws are listed in the correct community then your app should switch to the correct community.

Please reach out to us at techsupport@accushield.com or 800-478-5085 ext. 204 so we can look into your issue further.

Thank you for your feedback,
Accushield Support

App Privacy

The developer, Accushield, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

You Might Also Like

BGE - An Exelon Company
Utilities
Consumers Energy
Utilities
Amica
Utilities
Entergy
Utilities
Ting Sensor
Utilities
My Breezeline
Utilities