Joseph Williams

My sense is that this should be a good time for UCaaS. That said, it looks like the UCaaS market is about 50% of what we were forecasting back in 2010. What happened?

Research that shows how advances in Unified Communications are enabling radical changes to workplace redesign. Vol 19., No. 1, pp 81-91.

The purpose of this paper is to integrate resilience, robustness, and resplendence (R3) with sustainable enterprise excellence (SEE) and social-ecological innovation (SEI) that assist firms to progress toward continuously relevant performance proceeding from continuously responsible strategy, behavior, and other actions. SEER3 balances the complementary and competing interests of key stakeholder segments, including society and the natural environment and increases the likelihood of superior… Show more

The purpose of this paper is to integrate resilience, robustness, and resplendence (R3) with sustainable enterprise excellence (SEE) and social-ecological innovation (SEI) that assist firms to progress toward continuously relevant performance proceeding from continuously responsible strategy, behavior, and other actions. SEER3 balances the complementary and competing interests of key stakeholder segments, including society and the natural environment and increases the likelihood of superior and sustainable competitive positioning and hence long-term enterprise success that is defined by continuously relevant and responsible governance, strategy, actions, and performance consistent with high-level organizational R3. Show less

I am the editor and author of IT Pro's "Life in the C-Suite"​ series. Jim Dubois, Microsoft's CIO, is particularly interesting because of the company's "dogfooding" of its software with all of its employees. Big challenges in running a very large company on pre-release software!

Do vendors really need to build one UC client to rule them all?

Published an article in Communications of the ACM related to using Microsoft .NET to build Web services.

Introduction to Networking, Introduction to Local Area Networks, Introduction to Windows NT, Introduction to Client/Server Computing, Introduction to MCSE Training, Introduction to Telecommunications/Computer Science, CIS, MIS, Accounting Information Systems/4 year and 2 year colleges, continuing Education Windows NT Server 4: Concepts & Practice introduces students to Window NT Server 4, and helps them prepare for the certification exam sponsored by Microsoft. I extended the discussion beyond… Show more

Introduction to Networking, Introduction to Local Area Networks, Introduction to Windows NT, Introduction to Client/Server Computing, Introduction to MCSE Training, Introduction to Telecommunications/Computer Science, CIS, MIS, Accounting Information Systems/4 year and 2 year colleges, continuing Education Windows NT Server 4: Concepts & Practice introduces students to Window NT Server 4, and helps them prepare for the certification exam sponsored by Microsoft. I extended the discussion beyond the exam with information students would need in a professional environment. Show less

Computer Hardware and Software, Computer Organization, Computer Infrastructure/ Computer Science, Electronic Technology/4-year and 2-year colleges and universities. An Introduction to Computing Infrastructure was written for courses covering computer hardware and computer organization. I discussed the CPU, the Motherboard, peripherals, and operating systems in a practical, hands-on manner, utilizing an easy-to-read writing style and strong internal chapter structure to clarify difficult… Show more

Computer Hardware and Software, Computer Organization, Computer Infrastructure/ Computer Science, Electronic Technology/4-year and 2-year colleges and universities. An Introduction to Computing Infrastructure was written for courses covering computer hardware and computer organization. I discussed the CPU, the Motherboard, peripherals, and operating systems in a practical, hands-on manner, utilizing an easy-to-read writing style and strong internal chapter structure to clarify difficult concepts. Show less

Among the recent swarm of "how-to-build-your-own-internet-software-agent" books. Not heavy on the programming end of things, but a good and comprehensive overview of the current state of the art (ca. early 1996). The main advantage of this volume? It was collaboratively written by 20 agent researchers representing many implementations and ideological biases. It contains brief but solid overviews of the potential use of Java, Tcl/Tk and Telescript in the creation of Internet agents, as well as a… Show more

Among the recent swarm of "how-to-build-your-own-internet-software-agent" books. Not heavy on the programming end of things, but a good and comprehensive overview of the current state of the art (ca. early 1996). The main advantage of this volume? It was collaboratively written by 20 agent researchers representing many implementations and ideological biases. It contains brief but solid overviews of the potential use of Java, Tcl/Tk and Telescript in the creation of Internet agents, as well as a CD-ROM for NT, Windows, and Win95 containing Java and Tcl/Tk. Even though I mainly work in a UNIX environment, I've decided to keep a copy in my office at Amazon.com Books as a handy reference on today's and tomorrow's trajectories of Internet software agents. (From Amazon editor, 1996) Show less