Online Third-Party Food Delivery Services

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Online Third-Party Food Delivery Services Industry

NYC law regulates online third-party food delivery services and third-party courier services in NYC ("restaurant delivery apps" or “apps") and provides pay and workplace protections for delivery workers.

Delivery Workers

If you do restaurant deliveries for an app, you have rights regardless of your immigration status.

Delivery Apps

If you are a delivery app, know your responsibilities and learn about requirements.

Restaurants Using Delivery Apps

If your restaurant uses an app to take customer orders for delivery or pickup, know your rights and responsibilities.


Consumers Using Delivery Apps

If you are a consumer using a delivery app, know your rights.

Additional Information


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Minimum Pay Rate

  

If you do restaurant deliveries for an app, your app must pay you at least $19.56 per hour (not including tips) for time you spend making deliveries. This minimum will increase on April 1 each year. Apps must follow additional rules that increase pay.

Due to an ongoing lawsuit, DCWP is not currently enforcing the minimum pay rate for Relay Delivery, Inc. workers.​

Learn more about how DCWP set the Minimum Pay Rate.

Notice of Workers' Rights and FAQ