“Because We Care” in Special Education
We are committed to monitoring the quality of the services we provide, as part of our ongoing improvement process. We appreciate your feedback on our service to you. (All Submissions are Anonymous)
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1. We value your feedback, so please describe the nature of your recent interaction with our department. *
2. WILLINGNESS: The person(s) you interacted with demonstrated they were willing to take the extra steps or go the extra mile to assist you. *
Please rate how well we met the WE CARE standards for excellent service.
3. EMPATHY: The person(s) you interacted with communicated with you in a caring manner and provided individualized attention. *
Please rate how well we met the WE CARE standards for excellent service.
4. CONSISTENCY: The person(s) you interacted with delivered the core services in a consistent and dependable manner. *
Please rate how well we met the WE CARE standards for excellent service.
5. APTITUDE: The person(s) you interacted with demonstrated a high-level of knowledge and skills. *
Please rate how well we met the WE CARE standards for excellent service.
6. RESPONSIVENESS: The person(s) you interacted wit responded within 2 business days. *
Please rate how well we met the WE CARE standards for excellent service.
7. EFFECTIVENESS: The person(s) you interacted with delivered services in a user-friendly and high-quality manner. *
Please rate how well we met the WE CARE standards for excellent service.
8. What did you most appreciate about your latest interaction with us?
9. What improvements, if any, would you suggest for us?
10. *OPTIONAL* Please provide the name(s) of the people who provided you with service. (This information will only be seen by the head of the department). If you wish, you may supply us with your contact information.
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